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Absolutely! We encourage visits by appointment so you can get to know the puppy's temperament and see the environment in which it was raised. If you live far away, we can schedule a video call.
We never give a puppy away before 8 weeks of age. This time is vital for their primary socialization and to ensure that weaning has been completed correctly.
We understand that the adaptation process takes time. We offer free after-sales support to help you with behavioral advice. However, our return policy is strict and evaluated on a case-by-case basis to always ensure the animal's well-being.
We will inform you of the exact brand of premium food it is currently consuming. We recommend not changing its diet abruptly during the first 15 days at home to avoid digestive problems caused by stress.
We comply with all legal regulations regarding animal welfare and e-commerce. We do not work with puppy mills. Our goal is to find the perfect home for every dog, always prioritizing ethics over sales.
We recommend having a safe space prepared (their bed), food and water bowls, a suitable collar and leash, and toys recommended for their teething stage. We will send you a checklist by email when you confirm your order.
Absolutely! We don't just want you to buy a dog; we want you to find your ideal companion. Whether you're an active person or live in a small apartment, our team will advise you on which breed or specific puppy has the right energy level for you.